What is the Certificate of Excellence Award?
The Certificate of Excellence award honors hospitality excellence. The accolade is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.
Best hotel novelty of the year 2010
This Award is attributed to a hotel group or an individual hotel to recognize a specific initiative that could illustrate the capacity of the industry to innovate and reflect novelty. It could be a specific initiative to make the stay of the guest more memorable and satisfactory. The novelty will be assessed according to three complementary criteria:
• Innovation and originality of the service, feature and building
• Capacity to reproduce this novelty to other properties and enhance the global client satisfaction
• Performance in terms of financial results, company image and loyalty